Today:
This Week
Dashboard
Agents
Logged in
In Call
21
Available
12
Calls
Received
Active
21
On Hold
12
Over Standard
12
Queue
Waiting
Over Standard
21
Longest Wait
12
Averages
Handle Time
Wait time
12
Call Volume
Received Calls
Total
Daily Average
Averages
Handle Time
Wait Time
21
Avarage Handle Time
Standard Average Handle Time
Avarage Wait Time
Standard Wait Time
Calls Received
Standard Average Handle Time Standard Wait Time